Privacy Policy

1. VALIDITY AND ACCEPTANCE OF THESE TERMS AND CONDITIONS.

The present terms and conditions govern all agreements between PC PARTNER and its customers, insofar as they are not from

deviated from by special conditions or agreements.

Our general conditions of sale and delivery are always sent with the quotation, sales orders and

invoices are considered accepted by our client when the client agrees in writing to the

offer, after paying our invoice or ordering through the webshop (where one must explicitly agree to the

general terms and conditions), even if they would conflict with his own general or special

purchase conditions. The latter only bind us when we have expressly accepted them in writing.

The appointee, employee, spouse or any other family member of the client represents him and is

supposed to have the necessary charge to commit him against us.

2. PROPOSALS AND ORDERS

Prices mentioned on the internet site of PC PARTNER do not count as an offer. Our prices are subject to change

become, without prior notice.

Any order or assignment placed by Customer shall bind the latter, but shall bind PC PARTNER only after

written confirmation thereof. Also electronic orders from the customer must always be confirmed by PC PARTNER

to be binding. Automatic mail confirmations are only an acknowledgement of proper receipt of

your web order.

PC PARTNER reserves the right to charge an administrative fee of a minimum of €15.00 per change.

count on any order to which a customer wishes to make changes and which has already been placed by PC PARTNER

incorporated. This change may involve a price reduction that a vendor allows a customer under

a special vendor action (e.g., SBO, special bid offer) and which the customer reports late to PC PARTNER, a

addition of lines to an order, a change in the number of units ordered, a change of product,

etc.

The prices refer to goods delivered in our establishments. Transportation costs are at the customer's expense.

PC PARTNER is entitled to rely entirely on the content and form of orders placed with

use of a customer's Customer ID.

3. DELIVERY TERMS

Delivery terms are 1 month after confirmations by PC PARTNER unless otherwise stated on the order confirmation.

4. TRANSFER OF OWNERSHIP AND RISK

The goods delivered remain the property of PC PARTNER until full payment of the principal, costs, the

interest and, where appropriate, damages.

Under no circumstances will the customer be able to dispose of the delivered goods or material if the aforementioned in Article 5

described payments to PC PARTNER have not been made. Specifically, the customer shall not transfer ownership thereof to

transfer, pledge or encumber third parties with any security or privilege.

Under penalty of damages, Customer shall notify PC PARTNER by registered mail of any seizure that is

executed by a third party. Customer undertakes to enable PC PARTNER, without

prior notice, to repossess the goods and shall bear the cost of removing the goods.

The name of the third party acquirer must be communicated to PC PARTNER immediately by registered letter.

Our goods are always considered sold, received and accepted at our warehouses. Delivery

occurs at the customer's risk from the time they leave our warehouses, even in the case of "carriage paid" sales

delivery. For deliveries to third parties, the responsibility lies solely with the customer.

The customer agrees to pick up or accept our goods no later than 14 days from the

moment he was notified that the goods were at his disposal.

The customer must ensure that the services and/or goods can be delivered by the seller in a normal manner

and installed at the agreed upon place and time, thus ensuring the

accessibility of the delivery place. If this is not complied with, the customer shall be liable for all damages, with

including waiting hours, custodial costs and costs of maintaining the item, on the seller's behalf to be

reimburse.

5. COMPLAINTS

In case of damage, incompleteness, error or any other visible defect or non-conformity, the customer is obliged

obliged to refuse the goods or to accept them only under written reservation.

Any complaint regarding the goods delivered must be communicated to us by registered letter

within three working days of receipt with reference to the number of the invoice or, failing that, of

the shipping note. After the expiration of this period, the complaint will not be considered.

The RMA procedure can be freely downloaded from our website or requested through our support department.

6. LIABILITY OF PC PARTNER

If PC PARTNER's liability would be retained as a result of the non-performance or the

non-performance of the present agreement, the parties expressly accept that the total of the fees is a

amount, equal to 3 % of the price of the software and hardware that caused the damage, will not

exceed. All software installed by us is 100% legal and supplied with license. The customer is

responsible for maintaining them. During maintenance on computers, only the task will be accomplishedPage 2 from 2

agreed upon between PC PARTNER and the client (possibly verbally on site). After signing any

acknowledgement of receipt and/or payment, the customer also confirms that all works have been performed such and not in

contradiction of Belgian law.

7. INTELLECTUAL RIGHTS TO SOFTWARE

The software offered remains the sole property of the manufacturer. Only a user license is granted. The

user will not be able to transfer, assign, pledge, transfer or lend them under any form, nor

neither in escrow nor free of charge. The user shall make property notifications for the benefit of the company,

affixed to the software and manual, in good condition and will ensure that the software is

remains confidential.

8. PAYMENT TERMS

Any order placed by the customer is irrevocable, regardless of whether or not an advance payment was made.

The deposit paid by the customer will be deducted from the order price.

All our invoices are payable within 30 days net unless otherwise stated on the invoice.

Each payment will be charged by PC PARTNER to the oldest outstanding invoice.

In the absence of payment on the due date, the invoices shall automatically and without any notice of default bring a

annual interest of 10%, due until the day of payment in full, plus a lump-sum

compensation from 10% of the unpaid amount with a minimum of €75. In case of default of a

invoice, any price discounts and reductions will be forfeited for the entire order. All judicial

and extrajudicial collection costs shall be borne by the other party.

In case of unilateral dissolution of the agreement by the customer, he will pay damages of

at least 30 % of the total price. Higher compensation may be requested if the damage exceeds

30 %.

When PC PARTNER fails to fulfill its sales promise in accordance with the contractual obligations, the customer is entitled to

compensation of up to 3% of the sale price.

9. ENVIRONMENT

PC PARTNER cannot be held liable by the customer for obligations under

customer's environmental legislation. Costs imposed under environmental legislation, including legislation on

packaging, the take-back of waste electrical and electronic equipment and environmental taxes on batteries,

are not part of the sales price. PC PARTNER has the right to charge costs under this and other

environmental legislation, if applicable, to be billed separately to the customer.

10. EXCLUSIVE JURISDICTION - APPLICABLE LAW

B2B:

Any dispute relating to current invoice is subject to the justice of the peace (up to 5,000 €) or the court of first

construction of the consumer's residence (private customer).

B2C:

Any dispute relating to current contract is within the exclusive jurisdiction of the corporate court

Antwerp, Dept.

Any dispute between the customer and PC PARTNER shall be governed exclusively by Belgian law.

11. WARRANTY

The warranty period for consumers is 2 years. (New Products)

The warranty period for enterprises is 1 year unless otherwise specified by the product manufacturer.

(New Products)

12. GDPR